Swift Bot Privacy Policy
Your privacy rights and our data practices. Last Updated: June 21, 2025Introduction
Swift Bot is committed to protecting your privacy and being transparent about our data practices. This Privacy Policy explains how we collect, use, store, and protect your information when you use our premium Discord bot services. By using Swift Bot, you consent to the data practices described in this policy. If you disagree with any aspect of our privacy practices, please discontinue use of our services.1. Information We Collect
Automatically Collected Information
Discord Platform Data: When you interact with Swift Bot, we automatically collect certain information through Discord’s API:- Your unique Discord user ID and username
- Server (guild) IDs where Swift Bot is present
- Role assignments and permission levels within servers
- Avatar URLs and display names
- Message content when directly commanding the bot
- Commands executed and their frequency
- Feature usage patterns and preferences
- Error logs and performance metrics
- Session duration and interaction timestamps
- IP addresses for security and fraud prevention
Information You Provide
ERLC Integration Data: When you choose to link your Roblox account for ERLC features:- Roblox username and unique user ID
- ERLC player statistics and game data
- In-game verification codes and tokens
- Team affiliations and rank information
- Transaction IDs and payment confirmation data
- Purchase timestamps and payment method information
- Subscription preferences and billing history
- Support ticket communications and correspondence
- Custom server configurations and role assignments
- Automated response templates and triggers
- Channel permissions and notification preferences
- Moderation rules and enforcement settings
Third-Party Data Sources
Roblox Platform Integration:- Public profile information and game statistics
- ERLC server data and player rankings
- Avatar information and display preferences
- Friend lists and group memberships (when relevant to features)
- Real-time ERLC server information
- Player activity logs and session data
- In-game statistics and performance metrics
- Server population and status information
2. How We Use Your Information
Service Provision and Functionality
We use collected data to:- Enable core bot features and respond to user commands
- Authenticate users and verify premium access rights
- Synchronize data between Discord and Roblox platforms
- Customize experiences based on user preferences and history
- Maintain service quality through performance monitoring
Premium Service Management
For our slot-based premium model:- Verify payment legitimacy and prevent fraudulent access
- Manage premium features and access control systems
- Process billing inquiries and subscription-related support
- Prevent unauthorized sharing of premium access credentials
Service Improvement and Development
To enhance Swift Bot services:- Analyze usage patterns to identify popular features and pain points
- Monitor performance to optimize response times and reliability
- Develop new features based on community needs and feedback
- Conduct security assessments to protect against threats and vulnerabilities
Communication and Support
When necessary for service delivery:- Provide customer support and technical assistance
- Send service notifications about important updates or maintenance
- Communicate security alerts regarding potential threats or breaches
- Deliver promotional content (only with explicit user consent)
Legal and Security Compliance
To meet our obligations:- Comply with legal requirements and respond to lawful requests
- Investigate violations of our Terms of Service
- Prevent fraud and abuse of our services and platform
- Protect user safety and maintain community standards
3. Data Sharing and Disclosure
We Do Not Sell Your Data
Swift Bot does not sell, rent, or trade personal information to third parties for commercial purposes. Your data is not a product we monetize.Limited Sharing Scenarios
Essential Service Providers: We share minimal necessary data with trusted partners who help us operate Swift Bot:- Database hosting services for secure data storage
- Payment processors for transaction verification
- Analytics services for performance monitoring (using anonymized data)
- Security services for threat detection and prevention
- Law enforcement requests supported by valid legal process
- Court orders and subpoenas requiring data disclosure
- Emergency situations involving threats to user safety
- Platform policy enforcement in coordination with Discord or Roblox
- Users will be notified of any ownership changes
- Data protection standards will be maintained by successors
- Users will have options to delete their data if desired
Data Processing Locations
Your information may be processed and stored in:- United States (primary data centers)
- European Union (backup and redundancy systems)
- Other jurisdictions as necessary for service delivery
4. Data Security and Protection
Technical Safeguards
We implement industry-standard security measures: Encryption:- All data encrypted in transit using TLS 1.3 protocols
- Database encryption at rest using AES-256 standards
- Secure key management and rotation procedures
- Multi-factor authentication for all administrative access
- Role-based permissions limiting data access to authorized personnel
- Regular access audits and permission reviews
- Firewalls and intrusion detection systems
- Regular security vulnerability assessments
- Automated monitoring for suspicious activities
- Secure backup procedures with geographic redundancy
Administrative Safeguards
Personnel Security:- Background checks for team members with data access
- Regular privacy and security training for all staff
- Strict confidentiality agreements and data handling policies
- Immediate access revocation upon employment termination
- 24/7 monitoring for security incidents
- Established procedures for breach detection and response
- Rapid containment and remediation protocols
- Transparent communication with affected users
Data Breach Response
In the unlikely event of a data breach:- Immediate containment to prevent further unauthorized access
- Rapid assessment of scope and potential impact
- User notification within 72 hours of confirmed breach
- Regulatory reporting as required by applicable laws
- Remediation measures to prevent future incidents
5. Your Privacy Rights and Choices
Access and Control Rights
You have the right to: Access Your Data:- Request a copy of all personal information we hold about you
- Receive information about how your data is processed and shared
- Obtain details about data sources and retention periods
- Update inaccurate or outdated personal information
- Modify account preferences and configuration settings
- Correct linked account information and verification data
- Request complete deletion of your personal information
- Remove specific data categories while maintaining account access
- Exercise “right to be forgotten” where legally applicable
- Object to certain uses of your personal information
- Restrict processing for specific purposes
- Withdraw consent for optional data collection
How to Exercise Your Rights
To exercise privacy rights: Email Requests: Send detailed requests to accounts@swiftbot.siteRequired Information: Include your Discord username, user ID, and specific request details
Identity Verification: We may require additional verification for security purposes
Response Timeline: We respond to requests within 30 days of receipt
Communication Preferences
You can control communications from Swift Bot:- Service notifications (required for account security)
- Security alerts (mandatory for account protection)
6. Data Retention and Deletion
Retention Periods
We retain different types of data for varying periods based on necessity: Active User Data:- Account information: Retained while you use Swift Bot services
- Configuration settings: Maintained for service functionality
- Usage logs: Kept for 90 days for performance analysis
- Support communications: Retained for 2 years for service improvement
- Payment verification: Retained for 7 years for tax and legal compliance
- Transaction records: Maintained for fraud prevention and billing support
- Access logs: Kept for 1 year for security monitoring
- Accounts inactive for 12+ months: Data automatically purged
- Deleted accounts: Complete removal within 30 days
- Backup systems: Data removed within 90 days of deletion
Automated Deletion
We implement automated systems to:- Remove expired session data and temporary files
- Purge old log files and analytics data
- Delete inactive user accounts after extended periods
- Clear cached information on regular schedules
Legal Retention Requirements
Some data may be retained longer when required by:- Tax and financial reporting obligations
- Legal hold orders and ongoing investigations
- Regulatory compliance requirements
- Fraud prevention and security purposes
7. Children’s Privacy Protection
Age Restrictions and Verification
Swift Bot is not intended for users under 13 years of age, in compliance with COPPA and Discord’s Terms of Service: Under 13 Years:- Service access is strictly prohibited
- Accounts are immediately terminated upon discovery
- All associated data is permanently deleted within 30 days
- No exceptions are made for parental consent
- Parental consent may be required for certain premium features
- Enhanced privacy protections apply to data collection
- Limited data retention periods for minors
- Special procedures for data deletion requests
Detection and Response
If we discover a user under 13:- Immediate account suspension and access termination
- Data isolation to prevent further processing
- Parent notification if contact information is available
- Complete data deletion within 30 days
- No identity verification required to protect minor privacy
8. International Privacy Compliance
European Union (GDPR)
For users in the EU, we provide additional protections: Legal Basis for Processing:- Consent for optional features and communications
- Contractual necessity for service delivery
- Legitimate interests for security and improvement
- Legal obligations for compliance requirements
- Right to data portability in machine-readable formats
- Right to restrict processing for specific purposes
- Right to object to automated decision-making
- Right to lodge complaints with supervisory authorities
- Designated DPO available at accounts@swiftbot.site
- Independent oversight of privacy practices
- Direct contact for EU-specific privacy concerns
California (CCPA/CPRA)
For California residents: Consumer Rights:- Right to know what personal information is collected
- Right to delete personal information (with exceptions)
- Right to opt-out of sale (we don’t sell data)
- Right to non-discrimination for exercising privacy rights
- Special protections for sensitive data categories
- Limited use and sharing of sensitive information
- Enhanced consent requirements for sensitive data processing
Other Jurisdictions
We comply with privacy laws in all regions where we operate:- Canada (PIPEDA): Privacy protection for Canadian users
- Australia (Privacy Act): Compliance with Australian Privacy Principles
- Brazil (LGPD): Data protection rights for Brazilian users
- United Kingdom (UK GDPR): Post-Brexit privacy compliance
9. Cookies and Tracking Technologies
Website Cookies
Our website uses cookies for: Essential Functions:- User authentication and session management
- Security features and fraud prevention
- Basic website functionality and navigation
- Website usage statistics and performance monitoring
- Error tracking and debugging information
- User experience optimization data
- Remember login status and configurations
Bot Data Storage
Swift Bot uses local storage for:- Recent command history for improved performance
- User preferences and customization settings
- Temporary session data for active interactions
- Cache data for faster response times
Managing Tracking
You can control tracking through:- Browser cookie settings and preferences
- Opt-out mechanisms for analytics tracking
- Privacy settings within Discord platform
- Direct requests to limit data collection
10. Privacy Policy Updates
Notification of Changes
When we update this Privacy Policy:- Current version always available on our website
- Discord announcements for important policy updates
Types of Changes
We may update this policy for:- Legal compliance with new privacy regulations
- Service changes reflecting new features or functionality
- Security improvements enhancing data protection measures
- Clarifications improving policy understanding and transparency
Your Continued Consent
Continued use of Swift after policy updates constitutes acceptance of revised terms. If you disagree with changes:- Discontinue use of Swift services
- Contact us about data deletion options
- Exercise your privacy rights before policy effective date
11. Contact Information and Support
Privacy-Specific Contacts
General Privacy Questions:Email: accounts@swiftbot.site
Response Time: 72 hours for standard inquiries Data Protection Officer:
Email: accounts@swiftbot.site
Role: Independent privacy oversight and EU compliance Data Subject Requests:
Email: accounts@swiftbot.site
Include: Discord username, specific request type, verification information Security and Breach Reports:
Email: security@swiftbot.site
Response Time: 24 hours for security-related matters
General Support Channels
Discord Community:Server: discord.gg/swiftbot
For: General questions and community support Technical Support:
Email: accounts@swiftbot.site For: Bot functionality and configuration assistance Legal and Compliance:
Email: security@swiftbot.site
For: Legal requests, compliance matters, and official correspondence